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Have nutritious home-cooked meals delivered to your doorsteps daily

When everyone's busy with managing household and work, life's easier without having to fret over what to cook for every meal.

We are going back to our roots to provide 3Gen families with nutritious homecooked meals, delivered right to your doorsteps.

Quality, Nutritious &
Convenient Meals To You

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Quality

Quality assured from your No.1 Events Caterer

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Nutritious

A wide variety of dishes with no added MSG to our dishes

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Convenient

Hassle-free meals for 3Gen families, delivered right to your doorsteps

Neo Garden's
Daily Tingkat Meal Plan

Our Tingkat meal plan is updated weekly with more than 200 dishes being switched around. That's one less thing to worry about having to eat the same food every day.


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10 Days Omakase Family Meal

Includes 3 dishes &
1 soup or 4 dishes
From $185 for 2 pax

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12 Days Omakase Family Meal

Includes 3 dishes &
1 soup or 4 dishes
From $222 for 2 pax

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16 Days Omakase Family Meal

Includes 3 dishes &
1 soup or 4 dishes
From $264 for 2 pax

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20 Days Omakase Family Meal

Includes 3 dishes &
1 soup or 4 dishes
From $245 for 1 pax

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Terms and Conditions

General Service

• Office hours are from 9 am to 7 pm (Mon to Sun)
• Tingkat Delivery Service is served from Mondays to Fridays only. There will be no delivery service on Saturdays, Sundays, and Public Holidays.
• If Public Holidays fall on weekdays, a replacement delivery service will be made after the stipulated contract date.

Delivery Timing

Normal tingkat delivery

• Lunch – 9.30am to 1.30pm
• Dinner – 3pm to 7pm

Healthy tingkat delivery

• Lunch – 10.30am to 1.30pm
• Dinner – 4pm to 7pm

-Requests for specific delivery times will not be available.

Payment Processing

• Neo Garden Catering accepts payment methods via PayNow, Credit Cards & Debit Cards only.
• A 3% administrative charge on top of the total bill is applicable for Credit & Debit Card payments, and prevailing GST is chargeable on the administrative charge.
• Note that a pre-payment of 2 working days prior to the starting date is required.

Meal Postponements / Replacement of Meals

• Customers on 20 days contract are allowed a maximum of 2 replacements for the delivery services per month. Please notify our Customer Service Officer at least ONE working day in advance BEFORE 4pm.
• Only under special circumstances (eg. going on vacation) are customers allowed to cancel meals for more than 2 consecutive days up to a maximum replacement term of TWO weeks (10 days for 20 days contract). Please notify our Customer Service Officer at least ONE working day in advance before 4pm.
• No refund in cash will be made for the skipped meal(s). Meal(s) will be replaced after the termination date instead.
• Trial orders must be in consecutive days with no replacement meals allowed.
• For skipping of meals, please notify our Customer Service Officer ONE working day in advance BEFORE 4pm. In the event where notice was not given/not timely given, the delivery service will proceed and be chargeable as per contractual terms.

Renewal of Orders

• For 20 Days contract, a payment link will be sent via email and SMS 5 days before the current contract ends. Advanced payment is required to renew the contract order.
• 10 Days contract will NOT be Auto Renewed. For service continuation after 10 Days contract, please notify us at least 2 working days in advance.

Termination of Orders

• To terminate or discontinue upon completion of current contract, please notify us at least 2 working days prior to the last date of delivery.

Early Termination / Cancellation of Orders

• NO REFUND will be given for early cancellation or termination of order after commencement of service package unless under special circumstances and subjected to the approval of the management.
• Ala carte charges due to early termination as per below.
• Normal Meal Tingkat (1 pax contract) - $12 per pax per day
• Normal Meal Tingkat (2 pax & above contract) - $10 per pax per day
• Healthy Meal Tingkat (1 pax contract) - $19 per pax per day
• Healthy Meal Tingkat (2 pax and above contract) - $18.00 per pax per day
• White rice - $1.00 per pax per day
• Brown rice - $1.00 per pax per day
• Condominium surcharge – prorated accordingly

Additional Notes

• Customers are advised to store food in refrigerator if not consuming immediately upon receiving the food Customers are advised to heat up food for 2 – 3 minutes under high heat setting in the microwave, or 11 – 15 minutes of steaming prior to consuming the food

Changes to Terms & Conditions

• Neo Garden Catering may amend the terms and conditions at any time with reasonable notice, including without limitation by posting revised terms on its website at the URL https://www.neogarden.com.sg/tingkat/ where amended terms and conditions shall be binding upon

Subscribe to our tingkat delivery service for nutritious meals delivered to satisfy the rumbling tummies in your household.

Kickstart Neo Garden Tingkat Today!